Transform Your Manufacturing Operations
Connect people, processes, and purpose. We combine Salesforce expertise with deep manufacturing knowledge to streamline your operations, reduce costs, and drive real-time visibility across your entire business.
Trusted by manufacturing leaders:
Leveraging AI within Salesforce, Gemba+ has recently introduced intelligent workflow automation that connects departments, reduces manual effort, and gives leadership real-time visibility into performance.
By combining AI-assisted logic with human-centered design, we've streamlined routine decision-making processes — from sales reporting and document generation to shop-floor feedback and data synchronization — allowing teams to focus on innovation, not administration.
Summary
We used AI to analyze and automate recurring operational workflows inside Salesforce, focusing on accuracy, visibility, and speed.
The project demonstrates how AI can amplify lean principles by making systems adaptive to how people actually work.
Key Improvements
Automated Sales Reporting
Integrated AI workflows to compile, verify, and deliver daily sales data directly from Salesforce, replacing manual spreadsheet tracking.
⮕ Result: Faster reporting, fewer data entry errors, and consistent executive visibility.
Smart Document Processing
AI now auto-generates, routes, and prints key manufacturing documents (Sales Orders, Packing Lists, and Job PDFs) based on intelligent rules that detect context and next actions.
⮕ Result: Cut administrative time and reduced misprints or missed communications.
Adaptive Notifications
Built logic-driven triggers that use account-level data and conditions to determine when shipping or billing notifications should be sent — ensuring customers only receive relevant updates.
⮕ Result: Improved communication accuracy and reduced noise for customers.
AI-Assisted Workflow Design
Used pattern recognition and prompt-based logic to map user behavior, identifying which processes were best suited for automation.
⮕ Result: Shorter project cycles and more intuitive system adoption by end users.
Cross-Departmental Insight
Linked front-office and plant-floor data flows using Salesforce automation powered by AI-driven logic and formulas, giving leadership unified insight into production, shipping, and sales activity.
⮕ Result: End-to-end visibility and real-time performance metrics.
The Impact
Through AI-enabled automation, Gemba+ has demonstrated that efficiency isn't just about cutting steps — it's about connecting the right people, data, and systems.
This initiative reinforces our mission: to make technology work in harmony with human decision-making.
Why GEMBA+?
GEMBA means "the real place" in Japanese—where actual work happens. The "+" represents the bridge between shop floor insights and management vision.
People First Philosophy
We listen to those in the Gemba—your shop floor operators, managers, and teams—to understand real workflow challenges and opportunities.
Process Optimization
Streamline complex operations by removing bottlenecks, automating manual tasks, and implementing systems that teams intuitively understand.
Purpose-Driven Vision
Connect your long-term business goals with frontline execution through Salesforce solutions that bridge vision and reality.
Our Approach
"The best ideas for improving processes come from asking the right questions to the people in the Gemba." We apply this philosophy to every project. By combining the detailed knowledge of your teams with Salesforce's powerful platform and our deep expertise, we create solutions that work for you, not against you.
Proven Results
Real outcomes from manufacturing leaders who transformed their operations with GEMBA+ and Salesforce.
Account Management Performance Boost
Holland Nameplate
Streamlined order entry by eliminating double-data entry and redesigning the user experience, allowing team members to intuitively enter customer orders.
Learn More→Software Cost Reduction
Holland 1916 Inc.
Implemented a Single Source of Truth by automating processes via APIs, replacing expensive middleware, and simplifying data entry across the organization.
Learn More→Plant-Floor Control & Visibility
Manufacturing Operations
Deployed tablet-based control systems for machine operators to standardize processes and collect real-time data collection and reporting per department.
Learn More→Trusted by Industry Leaders
Hear from manufacturing leaders and executives about their transformation journey with GEMBA+.
"Gemba+ led our efforts to move from a cumbersome, difficult to customize ERP system to a customized, app-based software built on the Salesforce platform. The new system is significantly easier to learn and use. Additionally, the system has assisted our lean efforts and our migration to becoming more data centric."
Mike Stradinger
CEO • Holland 1916 Inc
"Gemba+ has migrated not one, but two major MRP/Accounting systems for our manufacturing companies. Gemba+'s project management skills and vast knowledge of Salesforce have made these very daunting transitions smooth and efficient. Gemba+ eagerly seeks out to continuously improve our operations by listening to our user concerns, finding solutions, developing, and implementing these upgrades."
Marilyn Beach
CFO • TESSALink
Salesforce Expertise You Can Trust
Our team holds multiple Salesforce certifications, ensuring you're working with verified experts.
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